Last updated: 23 October 2026
7-day refunds
You can ask for a full refund of TimerHub Pro within 7 days of purchase, for any reason. Every timer on TimerHub stays free either way.
How to ask
- Reply to your purchase receipt from Dodo Payments, or request it from the Dodo Payments customer portal; or
- Write to support@timerhub.io from the email address you bought with.
Dodo Payments, the merchant of record, returns the money to your original payment method. Banks usually show it within 5–10 business days.
What happens after a refund
Your licence key is disabled. Pro switches off on every browser you activated, and widget or overlay links you copied while Pro was on show the small TimerHub credit again within minutes. Nothing else changes: your timers, settings and history stay where they are.
After 7 days
If something went wrong (a duplicate purchase, or Pro not working for you and we can’t fix it), write to us and we’ll sort it out fairly. If you’re unhappy, please contact us before opening a dispute with your bank; it is quicker for you.
Cancellation
TimerHub Pro is a one-time payment for a lifetime licence: nothing renews, so there is nothing to cancel. If we ever offer a subscription, you can cancel it at any time in the Dodo Payments customer portal, linked from your receipt; it stops at the end of the period you paid for.
Contact
support@timerhub.io. See also the terms and the privacy policy.